This Privacy Policy describes how Miller Hardware Company (“Miller Hardware,” “we,” “us,” or “our”) collects, uses, and protects personal information provided through WWW.MILLERHARDWARE.COM and in connection with our products and services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including, but not limited to, your name, email address, telephone or mobile phone number, billing address, shipping address, account information, and other information necessary to process and fulfill your orders or provide requested services.

We do not store your credit card information. Payment information is processed through our payment processing and e-commerce systems in accordance with applicable security requirements.

How We Use Your Information

We may use the personal information you provide to:

• Process, fulfill, and communicate with you about orders;

• Provide customer service and respond to inquiries;

• Manage customer accounts and registrations;

• Provide information regarding products, services, repairs, or other transactions;

• Send SMS/text message communications when you have provided consent to receive them;

• Maintain and improve our website, products, and services; and

• Comply with applicable legal and regulatory requirements.

We take reasonable measures to protect the confidentiality and security of personal information in our possession.

SMS/Text Message Communications

If you provide your mobile phone number and consent to receive SMS/text messages from Miller Hardware Company, we may use your mobile phone number to send communications related to our products and services, including transactional, informational, customer service, or marketing messages, as applicable.

SMS consent and opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.

Your consent to receive SMS/text messages is not a condition of purchasing any goods or services. Message frequency may vary, and message and data rates may apply. You may opt out of receiving SMS/text messages at any time by replying STOP. For assistance, reply HELP or contact us at 1-800-777-3912.

Sharing of Personal Information

Miller Hardware Company does not sell or rent your personal information. We may disclose personal information to service providers and other parties that perform services on our behalf when reasonably necessary to operate our business, process and fulfill orders, provide requested services, maintain our website, or communicate with customers.

Such service providers are permitted to use personal information only as necessary to perform services on our behalf, subject to applicable confidentiality and data protection obligations.

Notwithstanding the foregoing, SMS consent and opt-in data will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Miller Hardware Company, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information provided to us. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will become effective when the revised Privacy Policy is posted on WWW.MILLERHARDWARE.COM. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Miller Hardware Company
211 East Hill Avenue
Valdosta, Georgia 31601
Phone: 1-800-777-3912